UAE off-plan glossary
RERA
The Real Estate Regulatory Agency, the Dubai authority that regulates developers, escrow accounts, brokers and the off-plan sales process.
RERA — the Real Estate Regulatory Agency — is the regulatory arm of the Dubai Land Department. It licenses developers, supervises mandatory escrow accounts for off-plan projects, regulates brokers, and adjudicates disputes between buyers and developers. RERA registration numbers should be visible on every legitimate Dubai sales brochure or website.
FAQ
How do I file a complaint to RERA Dubai?
Use the DLD's official complaint channels: the Dubai REST app's "Real Estate Complaints" service, the DLD call centre (800 4488), or in person at the Rental Disputes Centre. Most off-plan disputes are resolved through RERA-mediated negotiation before formal arbitration.
How can I check if a Dubai developer is RERA-registered?
Search the developer or project name on the DLD's official portal (dubailand.gov.ae) or the Dubai REST app. Every Dubai off-plan project must have a project registration number visible on its marketing materials — if you can't find it, treat it as a red flag.
What is the RERA index?
The RERA Rental Index is the official benchmark for residential rental values in Dubai, used to determine whether a landlord can raise rent and by how much. It's published on the Dubai REST app and DLD portal and updated periodically based on market data.
Who does RERA regulate?
Developers, real-estate brokers, owner associations, escrow agents, and property-management firms operating in Dubai. RERA also runs the brokers’ licensing exam.